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Our Objectives |
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Our goal at South of the Border Properties is to offer you a comprehensive range
of services which reduces the money, time and effort you spend in finding, buying
and managing your property assets in one of the hottest markets in the world - Latin
America. We build long-term relationships and want you to be able to recommend us
to your friends and business associates with full confidence.
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Our Corporate Values |
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Our Corporate Values provide the foundation for our business. We are committed to
our core values and integrate them into every aspect of our business.
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By operating according to our defined Corporate Values and Business Principles,
we can meet the needs of our organization, therefore sustaining and enhancing our
client's interests.
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Integrity Without Compromise |
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South of the Border Properties is built on integrity. In all we do, we maintain
the highest standards, never approaching what could be considered questionable behavior.
On this, we never compromise. |
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Having integrity means more to us than simply the absence of deception. It means
we are completely forthright in all our dealings. We say what needs to be said,
not simply what people want to hear.
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Integrity builds trust. Only through trust do successful, long-term working relationships
flourish.
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Respect |
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Doing right means acting with the best interests of the other party in mind. We
commit ourselves not only to meeting expectations, but to exceeding them. |
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An important word in this phrase is all - it includes every relationship at South
of the Border Properties. We treat each other, our business partners, and our shareholders
with the same care and respect with which we treat our customers. In other words,
there is a customer for everything we do. While some of us directly serve the customers
who use our products, each of us serves customers within the company.
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We know we've succeeded in doing right when all our customers feel that they have
benefited from their association with us.
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Teamwork |
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People are the foundation of our success. In fact, people are so important that
the primary job of each manager here is to help people be more effective in their
jobs and to help them grow and develop at South of the Border Properties. |
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We have great people who want to do well, are capable of doing great things, and
come to work fired up to achieve them. Great people flourish in an environment that
liberates and amplifies their energy. Managers create this environment through support,
respect, and trust.
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Think Smart and Act Quickly |
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Another aspect of quality is the ability to respond to customer needs quickly. In
addition, the Company's success often depends on our ability to act on market changes
and new opportunities. To meet these challenges, we must think smart and move fast. |
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Customers want to benefit from our great ideas sooner, not later. So do we. Moving
fast enables us to learn and make better decisions over time. That's because the
best learning comes from trying out more things in the real world.
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We operate in a fast moving market. Rapidly responding to competition and new opportunities
is essential for our continued success.
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Does this mean we endorse thoughtless action? Not at all. What enables us to move
fast is rapid, but thoughtful, planning. Also, by improving our processes through
focusing on what's essential, enabling people to take informed risks, and using
mistakes as opportunities to learn, we permit ourselves to think smarter and move
faster.
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Our Business Principles |
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South of the Border Properties is committed to continually improving everything
we commit to do. Quality is something we incorporate throughout our entire business.
It's not something we simply look for at the end of a process. It means keeping
all our customers in mind each step of the way.
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Our business principles define a minimum set of ethical standards for all employees
of International Property Marketing, LLC worldwide and are meant to reflect cultural
differences in international locations. We adhere to strict standards of honesty
and conduct business with uncompromising integrity and professionalism. These principles:
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- Reflect a corporate decision on how we perform global activities
- Are relevant to all International Property Marketing employees worldwide
- Are approved and managed by International Property Marketing's Executive Office
- Are reviewed on a regular basis
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South of the Border Properties respects, values and welcomes diversity in its workforce,
its customers, its suppliers and the global marketplace. We will comply with applicable
laws and provide equal employment opportunity for all applicants and employees without
regard to race, color, religion, sex, national origin, ancestry, age, disability,
veteran status, marital status, sexual orientation or gender identity. This applies
to all areas of employment. South of the Border Properties also provides reasonable
accommodation to disabled applicants and employees to enable them to apply for and
to perform the essential functions of their jobs.
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South of the Border Properties honors the personal privacy of consumers, customers
and employees. We are committed to user privacy in our products and services. We
support consumer choice and informed consent. |
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South of the Border Properties will provide a secure business environment for the
protection of our employees, product, materials, equipment, systems and information.
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South of the Border Properties prohibits bribes and kickbacks. Our employees may
not offer or accept a bribe or a kickback. Bribes and kickbacks are prohibited either
directly or through a third party.
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South of the Border Properties is committed to treating our employees and customers
fairly. We encourage our employees and customers to share their ideas, concerns,
or suggestions through an environment of cooperation and teamwork. Intel recognizes
that in many of the countries we operate, employees have the right to associate
or to not associate with third-party organizations. South of the Border Properties
respects those rights and we are committed to complying with all applicable laws
regardless of where we operate. We are also open about our actions and are accountable
for them. |
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We are committed to both continuous improvements in our performance and to sharing
the knowledge we gain with our employees, customers and shareholders. |
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South of the Border Properties business principles play an important role in our
success. That is the ultimate reason we remain faithful to them and integrate them
into everything we do. |
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Our Assurance to our Customers |
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Ethics |
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South of the Border Properties has access to confidential customer information as
part of our normal business activities. We protect this information because we understand
that our reputation is vital to our success. We ensure that our confidentiality
guidelines are strictly followed and adhered to. |
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South of the Border Properties acts with honesty and integrity, including the ethical
handling of actual or apparent conflicts of interest between personal and professional
relationships. We also respect the confidentiality of information acquired during
the course of employment.
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Our staff respects the Company's assets and philosophy. It is every employees personal
responsibility to ensure that any information collected or learned through the course
of employment is used only for legitimate business purposes consistent with our
Company guidelines.
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Staff |
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Our greatest source of pride is our employees, who contribute tremendous amounts
of time and talent to worthwhile causes around the world. We strive to attract,
retain and motivate people from many backgrounds, which reflect the diversity of
the cultures in which we operate. |
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We are committed to adding value to our business relationships inside and outside
of the Company with honesty, integrity and fairness. Our long-standing relationships
are based upon respect for customers, individuals, and the communities in which
we operate.
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Communication |
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South of the Border Properties values its employees as a key resource. We aim to
provide each individual with a clear image of our objectives in order to allow them
ultimate freedom to contribute to our Company's goals. |
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South of the Border Properties is active all over the world and we work extremely
hard to consistently deliver quality and build our reputation. We ensure quality
by communicating our objectives through following our Business Principles and adhering
to our Corporate Values.
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